By now almost everyone in the UK has grown accustomed to and accepted British Telecom’s 1 pound per month increase in the charge for line rental. This of course is the charge from BT to BT customers. Other home phone service companies using BT’s copper cable that have the means to carry their service into your home are charged less by British telecom and consequently charge their customers less.
British telecom competitors such as Primus, Post Office home phone and Yourcalls.net are obviously not in the position to offer free line rental that can undercut the BT price by around 3 pounds per month. Free consumer assistance for home phone matters website Home Phone Choices reports that switching home phone service providers just to save these particular three quid is probably not worth the bother. Home phone choices does suggest however that if any of the major BT competitors have other services bundled with home phone such as home phone and broadband combined, then the likely savings are well worth changing over for.
Still, one wonders why solid loyal BT customers are charged more than those who choose their competitors. In light of BT’s recent line rental increase, would a mass desertion of the BT customers force British Telecom to take a more competitive approach? And for that matter if companies such as Talk Talk and Virgin Media are going to give us home phone service as almost a throw in with the purchase of broadband and television channels is it not simply time to leave BT and move on to better deals.
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