The following statement was received by kingpin-seo press release site in relation to the Phones4u Tewkesbury branch. The consumer in question asked us to air their grievance with the store, after a frustrating and futile conversation with a member of staff.

Phones4u Complaint

I went into phones4u in Tewkesbury I asked about laptop deals they sat me down took my details phone number address etc. I said no need to write anything down as I was only inquiring but they were adamant in doing so, she said it was their policy I said again I would rather they didn’t but she still did, we got chatting about laptops and internet dongles I told her which ones worked here but she still had to look it up on her computer she didn’t really have a clue about laptops.

Then out of the blue she showed me a form /leaflet about insurance asked me if I understood it I said yes then she proceeded to fill in another form with my details and asked me sign it and I refused she said I had to sign it and I replied with I don’t have to sign anything as I was only inquiring about the deals she asked me again I again refused got up out of the chair and left the shop. I wondered if all phones for you shops were the same ?

Any representative of Phones4U should contact: [email removed] for more information about the complaint. Any response will be posted here, to show their level of customer care.

UPDATE: Phones4u came good with regards this complaint. They have acted responisbly to the issue, and details on this can be found here: Phones4u Tewkesbury

Tags: phone insurance hard sell, phones4u, phones4u complaint